Trilogy Health Services Blog

Introducing the BFF Program

July 22, 2019

Tags: ,

By Cameron Fry

As we head into summer, we hold on to our favorite memories of the season from years past. We can recall the crackle of a bonfire’s flame on a warm night, the splashes of pool water relieving us on a humid day, and the smell of burning charcoal being ever present under the beating sun. What makes these memories so special? Maybe it’s because they take us back to simpler times. Maybe they remind us to appreciate the little things. Or maybe it’s simply because of the people we shared them with.

At Trilogy Health Services, we understand and value the power that friendship can have on our lives. When you have someone by your side who cares, a funny joke or a childhood story can make a rough day a great one, and a great one even better. That’s why we first created the BFF Program – where memories are made, and where friendships begin.

Inspired by David Troxel and Virginia Bell’s Best Friends™ Approach to Dementia Care, the BFF Program provides our residents with Best Friends to join them on their journey in our Memory Care communities. These team members reinforce their lives with empathy, positivity, and an unwavering commitment to creating fulfilling, positive experiences. If your father is known for his love of hot sauce, our caregivers will make sure it’s always at the table. If your mom has a favorite song, she can listen to it when she wishes, in the company of someone who cares about her. We celebrate what makes each resident unique, and we shape their experiences based on their individual life stories.

A true celebration of our culture of care, the BFF Program continues to warm the hearts of residents and staff members alike at our campuses across the Midwest. If you were to visit The Willows at Citation in Lexington, Kentucky, you might find a man named Leonard working on a project with a woman named Jackie –  the Legacy Lane Coordinator at the campus, and Leonard’s BFF. If you decided to stop by West River Health Campus in Evansville, IN, you might find Pat, a Legacy resident, flipping through a photo album with Lisa, the campus’ Legacy Neighborhood Director, and reminiscing about her favorite moments. With the company-wide launch of the BFF Program, we can’t wait to see meaningful relationships like these grow and take flight at every Trilogy Senior Living Community.

Share this post:

Related Blog Posts

  • How We Celebrate – Dancing Through The Decades Theme Week

    March 14, 2023

    Theme Weeks are back! From February 26th – March 4th, we kicked off our 2023 Theme Year the only way we knew how – by Dancing Through the Decades! From February 26th – March 4th, over 130 Trilogy communities participated in a seven-day long Sock Hop celebration. All across the Midwest, residents and staff alike […]

    Read Article
  • We’ve Added a Fifth State!

    March 8, 2023

    The word is out! In continuing our mission of being the Best Healthcare Company in the Midwest, we’re expanding into our fifth state with the additions of Sun Prairie Senior Living andValley Senior Living. Our first expansion since stepping into Battle Creek, Michigan in 2006, we’re proud to now provide exceptional services to the seniors […]

    Read Article
  • The Clinical Corner – Generic vs. Brand Name Medications

    March 7, 2023

    Hello everyone! I hope you’ve been enjoying the warmer weather and sunnier days. In this edition of The Clinical Corner, we’ll be tackling a question asked by healthcare providers and family members alike: “Is there a difference between generic and brand name medications?” We hear this question often – and as caregivers, it’s a question […]

    Read Article

web design by design web