In our Memory Care communities, we believe that our residents deserve caregivers who not only provide clinical care, but the emotional connection and support of a Best Friend. The BFF Program, inspired by the Best Friends™ Approach, is how we put that belief into action.
We learn their life stories. If he’s known for his love of hot sauce, we make sure it’s always at the table. If she used to boogie to country western music, we’ll dance with her to her favorite hits. At our campus, who they are defines their experience, not the other way around.
We communicate in ways that work for them. We encourage connection with both non-verbal and verbal communication. Smiles, hugs, cues and compliments can go a long way. By offering our residents simple life choices and asking for their opinions, we help them feel valued and in charge of their own lives.
We use our activities as a time to connect. Whether we’re cooking a favorite recipe, enjoying music & art, exercising, spending time outdoors, watching videos or sharing stories, our goal is always the same: to enjoy one another’s company as best friends do.
We are proud to endorse the Best Friends™ Dementia Bill of Rights, which states:
Every person with Alzheimer’s disease or other dementia deserves:
Upholding these rights for those we serve is both the purpose and the passion of every member of our team. Contact us today to learn more.