16614Reviews

Great Customer Service!

Dedicated, friendly service in an amazing small town community! I’ve worked for Trilogy Health services for 7 years and it’s the best place and company I have ever worked for! Genoa Retirement Village is absolutely committed to exceeding their customers expectations!

Several co-workers have relatives here. I heard nothing but great things, so it was not unexpected to be received in a very professional manner upon entering. Everyone was extremely nice, and knowledgeable.

This is a campus that truly cares about their residents and does what is best for them despite cost.

Love this place and the wonderful people that work here!

Beautiful Campus with wonderful residents and Caring Staff

I am the medical director at this facility and am very happy with the care that they give my patients. Staff cares about the people that live here, and those that come for short term skilled care, as well.

Staff treat their residents like they are family with compassion and care. Their hearts are always in the right place. Great teamwork too from all departments who work well together and support one another! Leadership is 100% committed to serving and supporting their customers and residents!

If you need to be in a rehab facility, this is the one you want! All the staff is so friendly and helpful. Everyone – the aides and nurses, physical therapy people, food service, housekeeping, administration (I hope I’m not forgetting anyone!) do everything they can to make you comfortable and feel as close to home as you can get when you’re not home. My mother was also there 10 years ago and she felt so comfortable there I knew it’s where I needed to be. I was happy to see some of the same employees as when she was there. That says a lot about a place! Thank you all!

Nice place, friendly people, love the staff:)