Shelby Crossing Health Campus: Reviews From Trilogy Community Residents, Family, and Staff

At Shelby Crossing Health Campus we’re dedicated to exceeding the expectations of our customers. But don’t take our word for it, read the reviews of our community for yourself!

Shelby Crossing Health Campus Reviews

Sweta Dey via GOOGLE

Joshua Fiedor via GOOGLE

By Jenny via CARING

The studio apartment at Shelby Crossing Health Campus was too small for two people. If you’re looking for a small room, I guess it would be excellent, but we weren’t looking for something that small. It was clean and it would seem to have everything you would want if you wanted to live in that small of a space. Everybody was very nice professional. They have like a gym, they also had the facilities for exercising and therapy if you need it. There are different areas, you could go to speak with the other residents, or play a game of cards. There’s plenty of room to get up and walk around if you wanted to do that. It was very clean and nice.

Diane Shier via GOOGLE

Mom received compassionate care during her stay. The staff was available for answering our questions. Nurses and cnas took care of Mom with kindness, patience, and skill. Rooms were clean, equipment maintained. I highly recommend Shelby Crossing.

PJ Andary via GOOGLE

Had to put my father at Shelby Crossing after being released from hospital for rehab. Then moved him to assisted living wing to continue his PT and OT. The staff, care takers and therapist are the best in the business. Never once did I feel my father wasn’t being attended to or taken care of. If your loved one needs any of the services that Shelby Crossing offers, there is no need to look at any other facilities. Shelby Crossing is second to none!

Theressa Perrigan via GOOGLE

By Kristen14 via CARING

I really liked Shelby Crossing Health Campus. It’s a new and very nice facility that allowed pets. The rooms didn’t have a bad smell and seemed to be very well maintained.

By Reviewer#JE06252019a via CARING

Shelby Crossing was very good and I liked it, but the move-in fees were quite higher than other places. They have daily activities. I liked their dining services when my mom was there for rehab. They have several selections and alternate menus. They always had at least two choices. The rooms were comparable to other places, and the room size was fairly standard. The place is a little bit older, but it’s kept up and clean. Based on our experience, their staff was on top of things.

Adi Madau via GOOGLE

My dad came here for rehab after a stint at the hospital with COVID. He has many other psychiatric issues that was going to be challenging for this facility to manage. He is combative, dangerous to himself and to the nursing staff. I have never written a review for a rehab or nursing home, and I am familiar with some since both my parents have gone to various locations. This place is by far the BEST place for care. The staff treated my dad better than I would have. They were always apologetic when things didn’t go well (which was not their fault). I was amazed by their sincere concern for his well being under (let me say) very difficult conditions that he presented them with. In the end, my dad had to be transferred to a psychiatric hospital for further care. I will never forget the calls that I received from the staff that showed a sincere compassion and desire to help someone that needed help; almost in disregard of their well being. My hats off to you! You guys are by far the best staff I have encountered so far. Thank you for all you have done! May God bless you all! Adrian

By Charlene via CARING

We didn’t really find Shelby Crossing to our liking. It just felt more like a nursing home to us, and it was more care than what my mom needed. Everyone was extremely nice and the facilities were very nice. Everything looked nice, clean, and homey. We were very impressed with the staff members, who were extremely helpful and friendly. I saw them interact with the residents. It was very nice and comforting to know that the people are well taken care of when they get to that point in their life.

Sylvia Bombard via GOOGLE

Danielle Johnson via GOOGLE

By far the best place I have ever work. The team work is absolutely amazing, makes me feel like family, and I wouldn’t ever think of leaving. I absolutely love my Shelby family.

Russell Glide via GOOGLE

Pretty nice place. Food ok. Could have done a little better cleaning the restroom in my room. Therapist were good.

evan ericson via GOOGLE

Marcus Badia via GOOGLE

Crystal via GOOGLE

My grandmother received exceptional care while recovering from a fall

Reza Kahnamouei MD PLLC via GOOGLE

Cynthia Sarah via GOOGLE

I love this Health Campus. It is a clean, comfortable, family friendly facility. It makes the patients/residents feel like family with a home environment feel.

Amanda Schwark via GOOGLE

By Carla via CARING

My mom stayed in a nursing home at Shelby Crossing Health Campus. They were fabulous. I have no complaints about them. The staff was very attentive and very accommodating. The people were great. Everyone was really accommodating and terrific there. They would call me when my mom was getting a little sick. They did a really good job. I was there every day and for almost every dinner. I thought that the meal service was great. The meals were better than I expected. They have Medicare and Medicaid. They have a library, which is pretty small. They have an area where they have a piano and people would come. They had a little town square type of area. They have a good place where they did rehab in there as well.

jazmin ivery via GOOGLE

The staff is very pleasant!♥️♥️ Very welcoming. I can’t wait to be apart of the team! GOD’S WILLING! And the community is beautiful & so clean! I was so impressed! Bridget the kitchen lead is so nice! And the executive director is so nice as well! Thankyou so much! And to peter… the male nurse YOU’RE AWESOME! The whole staff is awesome! 10 for me! Not 5! 10!

By Anonymous528482 via CARING

We have decided on Shelby Crossing Health Campus. There are doctors on staff, the pharmacy is right there, and they do everything and don’t charge extra for it. The staff is awesome, very caring, very outgoing, and get people interested in activities instead of staying in their rooms. They don’t have a pool, but I believe they have everything else, and it’s all one level with only 40 residents. The rooms are small but adequate. The dining area is awesome, always open, and always has food, fruit juices, and everything there.

By My Dolls via CARING

I stayed at Shelby Crossing for total knee replacement rehab. The facility is OUTSTANDING. I cannot believe anyone would write any negativity about their treatment of patients. Any time I needed help, I buzzed and IMMEDIATELY someone was at my door with a warm smile asking what I needed. I was there 2-1/2 weeks and every shift was the same treatment. The campus is IMMACULATE and furnished quite lavishly, even to the dining room. Beautiful tablecloths and napkins (cloth), flowers on the table, and china. The rehab I received twice a day, an hour each time, a.m. and p.m., was outstanding in my overall recovery. If, and when, I ever need another surgery, I will definitely go back to this beautiful, clean, warm personnel facility. Giving this facility a 5 star rating is not enough. I highly recommend staying here as you will never get the rehab needed after hip/knee surgery at home with “visits” as you will at Shelby Crossing. TOP NOTCH rehab room with PTs who know what they are doing.

Justin Lynn via GOOGLE

Lasonia Davis via GOOGLE

I had a interview for housekeeping manager & when I walked in the building I could smell the Cleanliness of the facility. I really hope that I get the position!!!

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