December 5, 2022

father in law was in this facility for respite care through Hoparus. I can not express the lack of professionalism, care and organization. He was there for 2 days and one night. During this time, his meds were not given on time, staff only checked on him once (if that’s what you call stepping into the room and laying eyes on him). My sister stayed with him over night and when it was time for his meds, from his care package, there wasn’t a nurse to be found! For an hour, my sister tried to find the nurse as my father in law was choking on secretions. The next day proved to be no better. We were still having to remind them of med schedules and they couldn’t even complete a simple task of providing a pillow for comfort. Luckily, as I stated before, he was signed up with Hoparus. And they quickly made plans to have him transported to their facility.

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