Trilogy Health Services

Lisa Ellison via GOOGLE

August 8, 2022

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My mom (Judy Herman) spent several weeks in rehab at Waterford Place last fall after a hospitalization, and then for the last eight months of her life this year. Our family was always warmly welcomed by staff, and I enjoyed doing activities with her. The Waterford bus driver took her to doctor appointments, which made it easy for me to just meet her at the doctor’s office. The COVID restrictions kept me from visiting for months, and during that time, staff members reached out every week to report on Mom and ask if WE needed anything. I appreciated their care for the whole family. As soon as visits were allowed again, the staff did everything possible to keep us comfortable. The food was absolutely delicious, and for the months when Mom didn’t have much to look forward to, she loved the meals. Staff members placed bird feeders outside of each resident’s window, giving residents something else to look forward to and discuss with family. We were allowed to remain in Mom’s room around the clock for the two days before she died, and MANY staff members came by to talk to her in her sleep or caress her face or tell us that they had prayed daily with Mom. They also comforted the family and treated Mom’s body with respect after she passed away. The nurses and physical therapy staff were excellent, especially with her wound care. I highly recommend Waterford Place to anyone looking for complete physical, emotional, and spiritual care for their loved one.