By Robbyn via CARING

October 2, 2022


I was at The Willows at Hamburg and I liked it really well. My room was a good size and they kept it very clean, and the bathroom was always clean. The staff was absolutely excellent and I always got my medicine on time and if I needed help with anything, someone was there within a minute. They have a very long list of things like bingo, puzzles, and board games. It seemed like they have a lot of people coming in and playing music. It looked like they were very busy with activities. They were very cooperative. They knew I was in an extreme amount of pain and they wouldn’t push me. They would give me a massage and if I was having a bad day, they would come to my room and do therapy rather than have me go to the therapy department. It was the cleanest place I have ever been. Everybody was extremely nice and eager to help you. It was a nice place to be.

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