Laura P. via YELP

August 11, 2022

My 87 yo mom has been at The Willows at Hamburg for 18 months, first in the skilled nursing unit, and then in the personal care unit. I’ve heard so many horrible stories about nursing homes that we were really worried when it came time to place mom. Within a week or two of settling in, we knew we had made the right decision. Great care is taken to see that the facility is clean at all times. We’ve never had an issue in this area. Residents are kept busy and engaged with numerous activities including weekly outings, daily devotions, and Friday happy hour with live music. They really enjoy this. A brunch buffet for residents and their families is held monthly. Staff is extremely friendly and treats us like family. One thing I’m extremely pleased about is that management listens to residents and acts quickly to implement any suggestions given. I’ve never seen anything like that in a large company. Having a wonderful therapy department in-house is a huge benefit. Know this is long but I can’t say enough about how pleased we are at this facility.

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