Kelly Wolfe via GOOGLE
November 4, 2022
I am a caregiver to a gentleman in his 70s, and he recently fell breaking his hip and one arm. Well we decided on The Oaks at NorthPointe Woods, and WOW Im so impressed with their performances and their beautiful and clean facility. Ive had a prior history being a treatment nurse, so I know what a well operated facility is and isnt. My gentleman arrived really not being able to do anything at all, and within days they have him moving his feet, legs and arms. His case is very serious and difficult Im just blown away at their professional services, and ALL the staff have been kind, caring and wonderful. They really go out of their way to make them feel comfortable and at home. Im also so impressed with their skills and competence. When I cant be there I trust them giving him great care, and hes someone Im very close to and protective of and theyre treating him grand. When I go in there hes clean, dry, and is always well tended too. Hes a harder case too, and I was amazed how fast hes started showing some progress with him. This place is well maintained and properly managed. The employees work well together and as team. I can tell their management guides them and cares about them, and their fine service reflects that too. Just anything that has came up they get stuff taken care of right away as fast as they can. I think this place is likely actually the best facility in town. Even their dietary department is exceptional good quality. They make them very nice meals also. They really go out of their way to treat their patients like family. Their physical therapy department why theyve been outstanding. This facility does their jobs, and they care about getting these patients as well as they can. Im quite fond of them, and so happy we selected this rehab facility. I knew this mans case was a very hard one too, and they do everything they can to help these patients. Theyve even helped me as I was so worried as I wanted to make sure we made the correct choice, and we most certainly did.
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