Trilogy Health Services

Jordyn C via GOOGLE

November 7, 2022

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Good Morning, Went to visit a family member at the Legacy at Prairie Lakes Health Campus a few days ago. When I walked in the building was so clean! You can tell that the Housekeeper really cares about her work, resident’s and there families! Way to Go. While walking to my family member’s room I saw the Housekeeper sweeping the floor, picking up trash making the building shine, one residence walked up to the Housekeeper and wanted a hug the Housekeeper gave her a big hug, was smiling and talking to the lady, this just melts my heart knowing there are such amazing people working with my family member and other residents. Not only was the housekeeper making sure the hallway’s were clean, she was cleaning the rooms and bathrooms wonderfully. The housekeeper greeted me with a smile and a hello, how are you today, that is when I got to see her name was Amanda is what they badge read I do believe. (Not sure of the last name). Also noticed the nurse was very helpful when was as a questioned she answered and was so polite, not sure of her name. After I entered my family members room I noticed that it has been cleaned, bathroom looked fabulous was well stocked. Floors have been swept and mopped, this sink and toilet was cleaned, the carpet in the room was clean and vacuumed you could tell, trash was taken out, the furniture was all dusted and the room was smelling amazing smelled like a baked cake! This has not been done in awhile I was happy to see that someone knew how to do there job and took it serious. Thank You:) Also while I was there I saw a lady that was tall, had glasses and curly hair with a dark blue long sleeve shirt on cleaning the dining room tables, she was so nice and caring she stopped what she was doing to help a resident. Would also like to let you all know Holly the Director is absolutely amazing, we just adore her so much. Holly you have a great staff with the three ladies I saw going above and beyond and making my family fill welcomed and cared for! Please let them know I really appreciate all the are doing, continue what you ladies are doing because you are making a difference! Thank You, Tinsley