M Mo via GOOGLE
August 26, 2022
Not near our homes, but this staff is worth the drive! (We had a bad experience at a different facility which was convenient for all of us, but my parent was treated really poorly there). Franciscan has been a godsend for my Dad over the last 6 months. His medical situation has declined and he has been in both the rehab and long-term care wings. The Rehab wing has the best, most dedicated nurses in the city. The facility Doctor has been engaged and thoughtful in his assessment and treatment of my Dad. He has listened to both of my parents and me, answered multiple questions, recommended a 2nd opinion (from a different specialist than we had seen) and has been available every time we needed him. The Business Office staff and Social Workers have been exceptionally helpful to my Mom and I, explaining how the facility bills, how our Long Term Care insurance works, etc. The Food and Laundry services have been great, too. Hot food, good selection of menu items… The laundry is next-day service. Parts of the facility are older, but they are not bad. This is my family’s 3rd nursing home experience, so we have a basis of comparison. I recommend Franciscan to anyone searching for their parent’s care!
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