September 14, 2022
I do not give 5 lightly. My Mother is a resident here. My Mother went here for Rehab. She was to be released from Almost Home, but unfortunately had another battle with a medical condition that afflicts elders, and went to hospital. When released she was sent to another Skilled Nursing Facility. The worst week of our lives. I called Forest Glen and requested my Mother be moved. Everyone was the most helpful they could be. They had to be annoyed by all my calls, but if they were, I did not know it. They worked diligently to get her there. This SNF has food that is delicious, and it is served to those that stay in their room by a server who knows them by name. Helps them cut, take off packaging, and if they look and don’t like it, they go get them something else. Is everything absolutely perfect… No. But I will say, that we are in an employee crunch. No one wants to work. Aides are helpful, and seem competent. Nurses have been up and down with me, a family member. I am my Mother’s advocate. A few have been very dismissive and at times rude. Others have been great. This SNF provides many levels of care to be able to transition to. Upper management is great and have never dismissed me, no matter how long I yackity yack. My Mother’s future is a question mark. They give me information, but do not push. This SNF will be my lifeline to survive this troubling time.
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Alex Foster has made his career in people. Recently named as the new Senior Vice President of Operations in the North Division for Trilogy Health Services, Alex got his start in retail, coming up through the ranks into management with international music and entertainment retailer HMV. He spent nearly 12 years with the business, eventually […]Read Article
Have you heard the news? 14 of our very own senior living communities have been named to a list of top senior living communities in the country by U.S. News & World Report! The annual Best Nursing Homes ratings, now in their 14th year, assist prospective residents and their families in making informed decisions in consultation with […]Read Article
On October 26th, 2023, we were proud to hold our annual Fall Meeting awards celebration – a time for us to celebrate the work of campus team members for their achievements across Life Enrichment, Clinical, Culinary, and Customer Service. Taking place in downtown Cincinnati, this awards celebration recognized the results of our bi-annual Customer Satisfaction […]Read Article