September 14, 2022
I do not give 5 lightly. My Mother is a resident here. My Mother went here for Rehab. She was to be released from Almost Home, but unfortunately had another battle with a medical condition that afflicts elders, and went to hospital. When released she was sent to another Skilled Nursing Facility. The worst week of our lives. I called Forest Glen and requested my Mother be moved. Everyone was the most helpful they could be. They had to be annoyed by all my calls, but if they were, I did not know it. They worked diligently to get her there. This SNF has food that is delicious, and it is served to those that stay in their room by a server who knows them by name. Helps them cut, take off packaging, and if they look and don’t like it, they go get them something else. Is everything absolutely perfect… No. But I will say, that we are in an employee crunch. No one wants to work. Aides are helpful, and seem competent. Nurses have been up and down with me, a family member. I am my Mother’s advocate. A few have been very dismissive and at times rude. Others have been great. This SNF provides many levels of care to be able to transition to. Upper management is great and have never dismissed me, no matter how long I yackity yack. My Mother’s future is a question mark. They give me information, but do not push. This SNF will be my lifeline to survive this troubling time.
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