Our Culture
Caregiver Preceptor Program
Certified Nursing Assistants (CNAs) are a critical part of the caregiving team at any long term care facility. At Trilogy Health Services we have designed a special course for our nursing assistants called the Caregiver Preceptor Program.
The Preceptor Program was created to educate and empower caregivers to become leaders and trainers for new nursing assistants. Each Trilogy campus has four preceptors who assist with orientation and training of new nursing assistants. The outcome of the program is improved delivery of service to our residents, increased job satisfaction for the caregiver, and a decrease in employee turnover at the campus.
Caregivers must apply for participation in the Preceptor Training Program. To be accepted into the program the caregiver must have worked at Trilogy Health Services health campus for at least 6 months and must demonstrate superior work performance. They must also consistently demonstrate excellence in customer service, and be recommended by their supervisor. Upon completion of the Preceptor Program, the caregiver receives a graduation certificate and an increase in their base wage to reflect their new responsibilities. A press release is also provided to them for use by the campus for their local newspaper. This two-day program is offered twice a year.
Here are some comments from past Preceptor Program participants:
“My hat is off to all of you for helping make our lives better and in turn the lives and well-being of our customers.”
“The program is a great thing to make CNAs feel as if they are very important to the company.”
“This is a great company to work for. Thanks so much for the time you spend on your employees and customers.”
“I'm glad I got to experience this and meet new people while learning. Trilogy is awesome, I'm glad I work for you.”
“It made me love my job more.”